CHIPS Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an enquiry at chips.capetown (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a query or attempt to make a query through the Site, we collect certain information from you, including your name and email address and/or other contact information. We refer to this information as “Query Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Query Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the query information that we collect generally to reply to enquiries submitted through the Site and to send subsequent communication should you sign up for our service.  Additionally, we use this query information to:

Communicate with you; When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy .  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Our site is hosted with Squarespace. Squarespace also collects data to help us understand how our customers use the Site--you can read more about how Squarespace uses your Personal Information by viewing their cookie policy (https://www.squarespace.com/cookie-policy/) and their privacy policy (https://www.squarespace.com/privacy/).

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising from major vendors here:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a South African resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a South African resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information may be transferred outside of South Africa,  including to the EU, Canada and the United States.

DATA RETENTION

When you submit an enquiry through the Site, we will maintain your query information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@chips.capetown or by mail using the details provided below:

21 Roodehek Street, Gardens, Cape Town, WC, 8001, South Africa